Program Manager

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Job: Program Manager
Organization: Children's Hospital Boston
City: Boston, MA
Job Posting Link:
Field: Health Services
Position Type: Full-time Job
Minimum Experience: 4-5 years
Deadline: N/A/N/A/N/A

Program Overview

The Online Advocate is a small software development team at Children’s Hospital Boston. We build applications that transform the way clinicians understand and care for patients and their families, as well as tools that enhance community access to health and human service resources. Our tools facilitate collaboration between clients, families and care providers.

The Online Advocate team is seeking a Program Manager to oversee the team’s day-to-day management. In this dynamic role, the Program Manager will be responsible for the team’s software project management, leading a development team which produces novel software solutions to clinical and social problems. The Program Manager will serve as the liaison between implementation partners (such as external health and human service agencies and internal hospital groups) and the software development team, and will manage the scope and deliverables for all projects. Reporting to the director, the Program Manager will also be responsible for managing the program budget and finances, developing and maintaining relationships with internal and external collaborators, and developing and writing grant proposals and reports.

Primary Responsibilities:

· Responsible for the program budget and managing day-to-day finances

· Responsible for team project management; oversee technical team, develop and maintain project documentation, and coordinate activities of project team and outside collaborators

· Write and develop grant proposals and reports with the program director; manage the grant submissions flow. Develop grant budgets in consultation with director

· Manage technical software development team. Interview, hire, orient, train, develop, and motivate staff

· Develop and implement appropriate office systems, policies and procedures for Program

· Proactively participate in key relationship building activities such as hosting site visits, making presentations and networking with potential partners and collaborators

· Manage all aspects of office management


· Bachelor’s degree in technical or business area, or related field

· 3-5 years project management experience

· An aptitude for technology and interest in health and social innovation

· Highly developed project management skills, including a proven ability to manage time, handle pressure and meet deadlines

· Excellent written and verbal communication skills, including attention to detail and accuracy

· Exceptional interpersonal skills and ability to develop relationships with nonprofit and healthcare professionals, as well as sound professional judgment and discretion

· Creative problem solving and self-starting abilities

· Flexibility, sense of humor, and the ability to adapt to shifting priorities in a changing landscape

· Clinical/Hospital Information Systems experience is a plus


Ellen Reisinger


Next posting: Summer Intern

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