West Africa Account Manager

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Job: West Africa Account Manager
Organization: The Entrepreneurial Finance Lab
City: Boston, MA
Job Posting Link:
Field: International Development
Position Type: Full-time Job
Minimum Experience: 2-3 years
Deadline: 05/21/2012

The Entrepreneurial Finance Lab:

Started as a research program at Harvard's Center for International Development, the Entrepreneurial Finance Lab (EFL) is a high growth; disruptive financial-services company that provides commercial banks, intergovernmental organizations and impact investors with technology that measures risk and potential among the un/under-banked. EFL has partnered with several leading financial institutions across the developing world, and has a proven ability to significantly reduce defaults and unlock access to finance for large untapped portions of the SME market. In short, EFL helps banks lend to entrepreneurs in the developing world.

About the Position:

The Account Manager (AM) will be responsible for managing EFL’s client relationships in West Africa and Haiti. Beyond managing our banking partnerships in the assigned region, the AM will support business development initiatives and represent EFL at conferences in the assigned region as needed. Finally, the AM will be joining a start-up atmosphere that requires employees to perform additional tasks as needed to support the overall growth of the organization.

This position will be based in Boston, with 25% travel to Haiti and 25% travel to West Africa. The candidate must speak French fluently. Preference will be for those who have worked in West Africa or come from that region.

Primary responsibilities:

• Deliver product – train, manage implementation, create and refine service offering

o Manage implementation and integration of our EFL Application suite within our partner institutions

o Train client staff on how to administer the EFL Application on applicants

o Troubleshoot all areas, from IT and business processes to organizational politics

o Build relationships at all levels with our clients, from branch-level staff to executives

o Do much of this in the field, with limited oversight and in difficult environments

• Innovate and Contribute – lead EFL in delivery, marketing, sales, and process improvements

o Identify challenges and opportunities at partner institutions to maximize EFL’s impact

o Proactively discuss and position EFL services within (and across) institutions

o Be or become an expert on SME lending and banking in the assigned region

o Help define our regional (and beyond) market strategy and roadmap

Minimum Requirements:

· Bachelor's degree (master’s degree preferred)

· Experience working or going to school in both the target region and in the US/Europe

· Minimum 2-3 years work experience (banking/financial industry preferred/professional services)

· Fluency in foreign languages is a plus or required as outlined in the position

· Demonstrable project management experience

· Experience in a start-up or small high-growth company is a plus

· Ability to work in the USA is a plus, we cannot guarantee we will be able to get work Visas

Company culture is entrepreneurial, high impact and progressive. Salary/benefits are competitive. Position will liaise directly with the co-founders and senior management.

We are looking for our West Africa AM to come on board over the summer.

How to apply:

Submit a current resume and cover letter saved together in one document to Emily Silberstein at moc.balnife|sreerac#moc.balnife|sreerac

Title of your combined resume/cover letter document: LastName.FirstName – AM West Africa

Title of your email: Should be “AM West Africa”

Failure to follow these directions will prohibit the speedy processing of your application. Priority deadline is May 21, 2012 and applications will be accepted on a rolling basis after that.


Emily Silberstein

E-mail: careers@efinlab.com

Next posting: Administration Officer

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